Portal outages

System maintenance for the Alberta Advantage immigration Program occurs Fridays from 11 pm to Sundays at 7 pm (Mountain Standard TIme (MST)).  Unplanned system outages may also occur.  If you are unable to access the portal or experience issues, please try again later.

Planned outages: Friday, September 22 from 5 to 6 pm MST and Sunday, September 24 from 7 am to 5 pm MST.

Technical issues

If you are unable to submit your application or post-decision request due to technical issues, unable to view your application in the portal or have fee payment issues (excluding during portal outages), send the following information and documents to LBR.PNPOffice@gov.ab.ca:

  • A description of the issue and the time(s) you experienced it.
  • Screenshots of error messages or incorrect of missing information in the AAIP portal.
  • A list of all the email addresses and usernames you or others have used to create an Alberta.ca Account on your behalf. For each email address and user name state whether the Alberta.ca Account attached to it is deactivated or active and whether a draft application was created or an application was submitted using that account.
  • Confirmation of the email address you want to use on your AAIP application moving forward. This will also be the email used by the AAIP for all future correspondence.
  • If applying to the Alberta Express Entry Stream or Accelerated Tech Pathway, you must also provide the email address where we sent you the email inviting you to apply and your current and past federal Express Entry profile number(s).
  • If you the have a fee payment issue, provide a copy of any receipts received from Service Alberta.

​The IT solution process typically takes 3-5 business days. Please do not make any changes to your Alberta.ca Account until you hear from an AAIP team member by email.

Alberta Advantage Immigration Program Portal

With Alberta Advantage Immigration Program Portal, an eligible candidate is able to apply to Alberta Advantage Immigration Program online, review status and update information for their online application.

Please note the portal is only available to the Candidate of the application.

More information on Alberta Advantage Immigration Program can be found here (Alberta.ca/alberta-advantage-immigration-program.aspx)

Important

  • You must meet all eligibility criteria before you apply.
  • Your application will be declined if you do not meet the criteria.
  • The Alberta Advantage Immigration Program is not obligated to assess/process any applications. Applications to the Alberta Advantage Immigration Program are treated as an Expression of Interest (EOI), and as such, will be processed according to quality of the application (completeness, eligibility), labour market information, occupational supply and demand forecasting, Alberta Advantage Immigration Program application volumes, and/or any other factors at the Alberta Advantage Immigration Program’s discretion. By submitting an application to the Alberta Advantage Immigration Program you acknowledge and agree that your application may not be processed in the order received, or at all. Further, the decision to assess / process any particular application, and the outcome of any such assessment / processing, is at the Alberta Advantage Immigration Program’s sole discretion.

To access the Alberta Advantage Immigration Program Portal, you will be using an Alberta.ca Account.

What is a basic (unverified) Alberta.ca Account?

An Alberta.ca Account gives you online access to many Government of Alberta services and programs. A basic (unverified) Alberta.ca Account can be set up using an email address and you do not need to wait for an activation code to be mailed.

A basic account is the minimum account required to apply to the AAIP. All communications from the AAIP will be completed using same email address that you use for your Alberta.ca Account.

Learn more about an Alberta.ca Account.

Note: You do not need a verified Alberta.ca Account to access the Alberta Advantage Immigration Program Portal

What if I already have an Alberta.ca Account?

If you already have an Alberta.ca Account, click the “Get Started” button below and you will be able to log in using the information you normally use.

Exception: If you are applying under the Alberta Express Entry Stream, you can use your existing basic or verified Alberta.ca Account but the email address for the Alberta.ca Account must be the same email address that was used to send you the invitation to apply email (ie. your AAIP email address). If your Alberta.ca Account and AAIP email addresses do not match:

  • Update your Alberta.ca Account email address to your AAIP email address before you apply, or
  • Update your AAIP email address. Email lbr.pnpoffice@gov.ab.ca and provide your new email address, as well as your past and current Alberta.ca Account usernames and your Express Entry profile number. The AAIP will update our system to accept the new email address. This could take up to 5 days. The AAIP will send a new invitation email for you to use.

What if I do not have an Alberta.ca Account?

Click here for steps on how to create your basic (unverified) account.

When finished, return to this page and click the “Get Started” button below to log in with your new account. Exception: If you are applying under the Alberta Express Entry Stream, go back to your email inviting you to apply and click on the link in Step 5.

Get Started

What if I change my Alberta.ca account address after I start or submit an application?

Update your AAIP email address. Email lbr.pnpoffice@gov.ab.ca and provide your new email address, as well as your past and current Alberta.ca Account usernames and Express Entry profile number (if applicable). The AAIP will update our system to accept the new email address. This could take up to 5 days.

Candidate is the authorized owner of the portal account and they are responsible for maintaining accurate and current information in the portal at all times. Family members and authorized representatives cannot access the portal.